– Xero accounting software review | TechRadar

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
There are handy built-in options that can get you around any minor issues you might encounter during setup. I feel like Xero is really easy to use… I feel like Xero is really easy to use – doesn’t go overboard with complicated features. In the Accounting Software Company category. Some parts of the experience require time and patience to master.
 
 

– Xero accounting uk reviews – xero accounting uk reviews

 

One stop Accounting solutions for Small to Medium organisations. Industry: Financial Services. Fantastic product with fantastic support and really meaningful input from the actual company staff. Xero’s main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps. Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information.

This can be overcome by locking down periods, one just has to remember to do this though. The capital development expenditure and size of Xero simply mean that it is outpacing other software in terms of speed of development, effectively future-proofing our practice.

Industry: Computer Software. Xero has streamlined our operations, and simplified our record keeping, and notification of when bills are due for payment or invoices due for collection.

The dashboard is fantastic for an overall picture. The reporting tools are excellent, and the ease of use is so logical and straightforward, that it’s simple l to self-teach even for a beginner. On top of that when you have any questions the how-to guides are thorough in themselves, and support is excellent and very quick to come back to you with an in depth answer. The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero.

The support is also exceptional and I have always had my queries answered in great detail and very quickly. My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it’s important to specify.

To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time. We watched several comparison videos but it was the ease of use that sold us. I had used Sage and Zoho books in the past and knew that I didn’t want to use either of them again, and I was so pleased that we chose Xero as has been fantastic for us.

Industry: Marketing and Advertising. I would recommend this to all small businesses, best value for the money. A great product that is very scalable to your business. Useful for both simple and more complex accounting needs. The software is easy to set up and use and really helps keep small business accounting under control in its basic package. In addition there is great room to grow all the way up to larger business sizes with the features available.

Customizations are easy and the product is flexible. Time used: Less than 12 months. Good enough tool for small and medium companies to manage financial aspect of a company. Very good platform for small companies. There’s everything that’s needed to manage the accounting and financial part of a company. I’ve been using for almost a year now, and Xero been doing its job properly. Easy application to use without any major training.

The options are easily available on the menus, and no need to go dig around to find them. From the screens the buttons to generate invoice or create customers are easily found.

I have a team without major accounting experience being able to easily use Xero. There might be quite a lot of out of the box features but it is very difficult and very often impossible to customise further if we want to add some automations or some quick features.

More reliable and got better feedback for Xero compared to Quickbooks which seems to be a bit older too. Industry: Consumer Services. Great value – half the price of Quickbooks for the same functionality. Easy enough to implement, good product – main complaint is the bank reconciliation process. Concept of “bank reconciliation” isn’t intuitive at all and they use the work “reconciliation” to mean categorizing transactions. I’m still confused by it and haven’t done that process in nearly as regularly as I should.

I was with Quickbooks, they raised their prices to a level I thouught was unjustified. I could get the exact same functionality I needed at half the price with Xero. I like the idea of Xero – being from New Zealand – and it does have a few good features but overall its not the best software out there. I know some people rave about it but to me it is definitely not one I recommend to my clients. If my clients are using it and they are happy then so be it, I will continue to assist them.

I do like the BAS return function and the Payroll function. Can be hard to navigate in finding the right reports and retrieving the right information I need from the software. I’ve never chosen Xero, its always been what my clients use or I have adopted it over time. Positive overall, there are no specific features for the construction industry, but standard functionality is great for the smaller scale companies.

If you spend time working out your chart of accounts and financial processes, Xero can be a very powerful tool for reporting and analyzing finances. Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. Xero serves well as an “out of the box” accounting system, not unlike Quickbooks.

It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an often painful ERP migration. International features are superior, and ability to manage multiple subsidiaries based in different countries is more manageable in Xero.

Industry: Health, Wellness and Fitness. It is still good, better then Kashflow which is like from Or at least it feels like it is. It has great feautures that need tweeking.

And it is also recognized worldwide which is so good. Collecting feeds from all the cards is good. What I like most is that it has access to realtime feeds from all the company accounts. This is futuristic stuff in my country of Hungary. But I can look at all my balances and see if I have enough money for a purchase or not.

It doesn’t really handle subscriptions well What is the least favorite part is the reconciliation. I sell the same thing, many times as you do with subscriptions and there is no way that I found where I do not have to take the so many hours of reconciling everything manually. So there might be automatic invoicing which I couldn’t really use and manual reconciliation. There is no such thing as group reconciliation: All the parties that bought in May for 10 usd should be reconcilied one ’10 usd’ invoice for may.

That would save so much time. Xero, please do that. I also hate that products are mandatory. If a client orders something, in a new combination, or asks for a penny discount it is a new product.

Why cannot I just invoice John for I understand you are trying to be smart, xero, but please keep the dummy functions. I am a dummy. I need them. Lastly, according to my current knowledge, it does not integrate with payment providers like stripe or braintree without zapier – which is another subscription cost.

Here I want to cut Xero some slack, it is not only their fault, but the payment provider’s fault as well, and I am in deep conversations with them on what can we do. Because Kashflow was terrible. Didnt allow me to make more then 10 invoices a month, and then i needed to buy a ridiculously expensive package. Since starting with Xero over six years ago, we couldn’t be happier. We’ve centralised all our financial activity into one platform, which is great for non-finance people like myself!

Xero makes managing the finances for a business really straightforward. The user interface is intuitive and it centralises all my accounts information. One of my favourite features is the the dashboard, which is clear and customisable, and gives a great summary of the position position at any time. The software also integrates really well to other platforms for things like receipt capture and detailed business analysis.

I’m really happy with how it performs, however, our bookkeeper still does some levels of manual reporting, which he finds easier in Excel, than in Xero. The integration of BA tools does negate this issue. At the time the product looked to have better features and functionality, and the user experience was excellent. It wasn’t SaaS at the time and was only able to be understood and used by our bookkeeper.

Industry: Education Management. Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero. Xero is very easy to navigate around and is user friendly.

 

Xero Reviews | Xero accounting.Xero Reviews | Read Customer Service Reviews of replace.me

 

Xero offer a thorough range of accounting tools, with plenty of support videos to help you use the software – in this respect it’s easy to see why they’re one of the big names in the industry. Probably the biggest barrier is the cost. The pricing tiers restrict access by the number of transactions and users you can have, so users might find that they grow into the next tier quite quickly. This is worth mentioning because Xero does become rather expensive for growing businesses, particularly if you need to add anything extra, such as project tracking or expenses.

It’s also worth noting that users have flagged issues with Xero’s multi-factor authentication recently, and a lack of access to support is also mentioned frequently across several other review sites.

Getting started with Xero involves the usual process of bashing in an email address and away you go. For security they do ask you to confirm your email which is always welcome from software dealing with the financial end of life. The initial welcome dashboard is split into sections signposting where you can set up each feature, like invoicing and cash flow tools, and there are lots of videos to watch.

Whilst it took us a while to realise the significance of the demo options, we really like this idea. Use it to take features out for a test drive without actually doing anything to affect the bookkeeping figures.

We could also only access the bank rules feature after setting up our first bank account, which meant we were looking for it at first. Or a green button with white text up in the top right of the screen, if you want to add new stock items.

In general, the software is easy to use but you will have to find the features you need, which could be an issue for novice users. You can edit your dashboard to customise the layout though, which is appreciated.

Fast enough when toggling between features, but it can be glitchy loading some screens. The Account Transactions report, for instance, was intermittently hanging during testing by us. Entering invoices is a little slow but there is an option to enter bulk bank transactions which works pretty well.

Features include bank feeds, multi-currency, very detailed invoice design, stock control, receipt uploads, lots of third-party add-ons for e-commerce etc.

Lots of those features are an optional add-on, for an additional fee on top of your package price. Wages and the accompanying taxes, deductions, and contributions can be confusing at the best of times, and any software is going to struggle to simplify it. The same can be said of their customer support. The restrictions mean it’s only really suitable for very small businesses, so it quickly works out as being expensive on a cost-per-use basis.

Users should know how to spot bookkeeping errors, so we think some experience would be required. We liked the automatic VAT treatment of certain expenditure. This could help inexperienced users reduce errors, and saves a bit of time when entering the VAT code.

We also liked how each nominal account was explained within the chart of accounts. The user interface is nothing like the much more modern looking website, so brace yourself for dawn-of-the-internet styling.

Finding your way round can be hard work, and if you need lots of features then the price will start to run quite high. Accounting Software. Leave a Review. Share Share This Post:. Our review of Xero Xero offer a thorough range of accounting tools, with plenty of support videos to help you use the software – in this respect it’s easy to see why they’re one of the big names in the industry.

Review breakdown. Summary Overall Score. User Review 3 7 votes. Give this software a star rating. User Rating 3 7 vote. Inconsistencies in the layout also add another challenge to the user experience. The bits we liked.

The bits we didn’t like. Tags Featured. Leave a Review Give this software a star rating. Notify of. Inline Feedbacks. Easy-to-use accounting software for all businesses. Software Ratings Total Rating. User Rating Sending. Sign In. Lost your password? Don’t have an account Register. Reset Password. Username or E-mail:. Email Address. Re-enter Password. Already have an account?

 
 

Xero accounting uk reviews – xero accounting uk reviews.Xero Review

 
 

The support service is great. My niggles are: I can’t connect all of my bank accounts and it is a bit fiddly to set up – consistency of how you categorise each transaction and ‘contact’ is key. Thanks so much for sharing your experience and reason for switching to Xero : I can see from your past query with us that your bank doesn’t support a feed for your account type and I’m sorry that’s the case!

Thanks again. Very helpful approach to solving the issue. We are having the same problem as the last review if you have any problems you are on your own,no phone number no online chat send in a message and hope they get back to you we are leaving xero as soon as possible.

Hi, sorry to see you’re frustrated with our support process. We are very happy to help you over the phone once we have your details and contact information which you need to provide on your query. I asked about XERO’s add hoc reporting features, and the ability or otherwise of including subtotals within reports.

I received a very quick response to my queries. The answers provided were detailed enough for me to provide required information. I was also provided numerous links to learn more about reporting Excellent. The product and the service. Only been using XERO for over a year, and the product although excellent, they are always working to make it better.

Great to have you with us! Not user friendly at all. You in fact have to write them a message and wait until the next day for an answer. There is no phone number you can call. They expect help to be given on their time and not yours.

This is the first time I have had to keep my own books and I would not recommend this to anyone like myself that is inexperienced. Using Xero made the whole process incredibly difficult and stressful and I still haven’t managed to get it right. Useless to me and its not exactly the cheapest book keeping software out there.

I’m sorry to see you’re not having a great time with Xero : We’ve put in a lot of research and testing and received much feedback about our support process and the majority of questions are answered immediately by material in Xero Central with the option to come to our support team as you did. If your question is urgent or you would rather receive help over the phone please do let us know this in your note to the support team.

I hope the issue you have at the moment has been resolved by now – but look out for an email from this site so I can get your details and look up your query to make sure. I’m sorry to see something off here – I can see your ticket and can see there was a browser issue. I will feedback your comments to our support team.

Thanks for letting us know. Very helpful! Thank you. You’re welcome. Had a question about an issue we had been experiencing.

Quick and friendly reply. All is now sorted. Many thanks! We’re very happy to help : -OG. Quick response which answered my query. Rajib was very helpful and responded fast. Extremely happy and content with the response. Great to see this – thank you! Needed help to get the bank feed working again, I had tried all options but to no avail, however, on the advice of Xero tried once more and it worked!!

Very easy solution but it got Xero up and running again, thank you xxx. You’re welcome! Xero’s recent change to their Contacts form led to bank account information being displayed in a way that I felt was confusing for users trying to input the information into banking apps. They gave me a really simple solution. Always important to let us know about your experience so we can address it : -OG.

Shame really good software but very over priced I will be leaving and going elsewhere. Well go I will. Hi Dot – I am so sorry you feel you weren’t listened to! We certainly value and want to hear your feedback. I’m also sorry that the price you’re paying for Xero doesn’t match the value you could get out of it – whether that be time savings or accuracy or collaboration with your accountant etc that is often hard to put a price on.

I will contact you via this site to get some details from you so I can see your query and who you spoke to. Almost all the features we have presented and reviewed above plus the ones you can find on the website are available in all the plans Xero offers.

Usually, features such as estimates and accounts payable would only be accessible to users electing top tier plans. But here is what you can find on the Xero platform prices correct when this Xero review was published. You can try Xero for free, of course, if you choose the classic day trial period. But you might also be interested in some other perks they have to offer.

At the same time, you will get Xero Payroll and Xero Expenses free for 3 months no matter which plan you subscribe to. All the fees have to be paid on a monthly basis. There is no additional charge when you set up your account with Xero.

Excellent software, an excellent support team the best I have ever come across and all round just the best thing ever for my business. Cannot list a single negative! Well done team Xero! Accounting is something I find difficult to say the least. Xero has simplified the task to something even I can manage. Support is very good and solved a few issues I had after migrating from QB. One of the primary advantages you will get from Xero is the ease of working with the platform itself.

In fact, a better way of putting it would be to say that you can sit back while Xero simplifies things to a great extent for you. All you have to do is enter the data and then all the transactions and operations can be handled from the same main page.

In turn, this means that the app can save you time and energy. Another main advantage is the fact that you will be able to take care of all your major accounting needs without having to switch to a better plan or buy add-ons. There will also be no recurring fees. As mentioned earlier, users do report some shortcomings when talking about Xero. The number one thing you need to know in terms of cons is that the Early Plan, or the cheapest one, is very limited.

It will only allow you to make 20 bank transactions in a month, and send 5 bills, invoices, and quotes. If you are running a business, this might not be ideal and you will have to move on to a better plan. However, this is not mandatory. You decide what your needs are after trying the plan out. Another thing that users report is that Xero is a tad expensive for smaller businesses but more affordable for medium and large ones.

Once again, if this is your case, you might have to try it out before committing to the platform as a permanent solution. This means that you will have to export all your data into a more common platform if you wish to liaise with an accountant at some point. Yet, once more, this all depends on personal experience. The end of our Xero review must also bring with it the conclusions. On the whole, Xero is definitely a good choice, but perhaps not the best. It can be a fantastic platform for medium and large businesses which know how to navigate it and can afford the price range.

Xero also seems perfect for Mac users whom it caters to the most. The great reviews that Xero often receives plus its amazing roster of features that is hardly matched make us confident that it will perform well for larger businesses. Smaller ones may want to consider Quickbooks or FreeAgent as an alternative. View All. Download your FREE copy when you subscribe to our email newsletter with regular updates and business-boosting tips.

See our Privacy Policy. Overall Rating: 9. Visit Website.